Do you have feedback on our service?
We endeavour to deliver the best customer experience and service possible at all times. So we very much welcome feedback on any aspect of our wedding insurance product or service so we can ensure we are continually meeting the needs and expectations of our customers. We know that sometimes things can and do go wrong, after all nobody is perfect! So if for any reason we have fallen below your expectations or you have experienced an issue then please do get in touch with us in the first instance so we can help put it right. You can contact customer services by email at firstname.lastname@example.org, or alternatively you can use the feedback form below to send us your comments.
What do our customers say about our service?
We very much value feedback from our customers and we are a proud partner of Feefo, who are independent review company who collects feedback and reviews from our customers on our behalf. Every customer that purchases a wedding insurance policy from us will receive an email from Feefo to request feedback and a rating on our service. We are pleased to say that we have a very high customer satisfaction rating on Feefo with some great reviews. In fact, we were recently awarded the Gold Service Award 2018 by Feefo for excellent customer service.
You can check out what customers are saying about us and their overall experience by clicking the Feefo rating below: